Privacy Policy

Processing Personal Information
This section explains processing personal information of etaportal.net
This rule is applied to all the pages of etaportal.net All the information the applicant submitted for applying for ETA(Electronic Travel Authorization) will be treated through safe system.
You’re requested to read this section carefully before you submit all the necessary to etaportal.net and to agree the terms and conditions set forth below.

Consent to collection of personal information
When you click the consent mark of page, etaportal.net will assume that the applicant agree to all the conditions of Processing Personal information.

Data Collection and Processing
ETAPORTAL collects the necessary information from you when you apply for a K-ETA (Korea Electronic Travel Authorization).
This information is used solely for the purpose of processing your ETA application and will never be used for advertising or marketing purposes.
To apply for a K-ETA, you will need to provide your name, date of birth, gender, contact number, email address, and passport information (passport number, date of issue, expiration date, and issuing country).
For system security and operational purposes, we may also collect your IP address, cookie data, service usage records, payment history, and any information related to legal violations. All of this information is collected through the application form provided on the ETAPORTAL website.
Additionally, to ensure fast and accurate communication during the application process, we may collect your messenger ID (e.g., LINE ID, TELEGRAM ID). This messenger ID is used in the following situations

To notify you of your application status or results
To request additional information if needed during processing
To respond to customer inquiries
To contact you quickly in case of urgent matters related to your application

The collected messenger ID is securely protected in accordance with the Personal Data Protection Act (PDPA) and other applicable laws. It will never be shared with third parties or used for any other purposes without your prior consent.
You may choose not to provide your messenger ID. However, doing so may limit the level of service or cause delays in the application process.
Your messenger ID will be retained for one year after the completion of your ETA application, after which it will be securely deleted.
You have the right to request access to, correction of, or deletion of your personal information at any time. For any inquiries, please contact our customer support team.

Storing personal information
All the personal information submitted to etaportal.net will be destroyed unless the fee is paid. All the personal information will be stored for two (2) years. After two (2) years any data or information will be removed.
When the applicant requests for delete of ETA, all the related information will be destroyed immediately.

Minors
etaportal.net has the right to refuse minors’ request for application for ETA.

Marketing
etaportal.net does not share nor sell any personal information in any form ETA Inc. will not utilize the personal data (information) for any form of marketing.

Automatic collection of personal data (about using cookie)
etaportal.net will sometimes utilize the cookie to store and detect the information of an applicant.
Cookies is a small text file sent to the client’s browser by ETA Inc.’s server and stored in the hard disk of the client’s computer. etaportal.net will use the cookies for the following purpose.
Purpose of using cookie : analyze the visiting time and contact frequency of the client
The client has the right to installation of cookie. The client can allow all cookies, confirm every time that cookies is stored or refuse storage of any cookie. If the client does not allow installation of cookie, the service may work incorrectly.

Spam mail
etaportal.net does not send any spam mail. etaportal.net does not request any information about the client’s credit card or bank information for protection of the personal data.

Security
etaportal.net’s server is installed in and stores all the personal data and information. All the personal data will managed in safety and any information will be eternally erased by the client’s demand.
The information on payment by the client will be stored in another server for six(6) months for checking in case of arbitration.
etaportal.net’s server always works in the best condition protected by excellent Fire Wall and encryption skill performed by trustful security company.

Customer Center
If you have any question on proceeding personal information, please send your email to the following email address.

Customer Support : help@etaportal.net

Modified on Nov , 2023