How to Respond to a K-ETA Rejection

Getting your K-ETA (Korea Electronic Travel Authorization) rejected can be frustrating, especially if you have upcoming travel plans.
However, a rejection doesn’t necessarily mean you can’t visit Korea. There are ways to resolve the issue and reapply successfully. 
Here’s what you need to do if your K-ETA application is denied.

1. Understand the Reason for Rejection

When your K-ETA application is rejected, the first step is to determine why it was denied. Common reasons include:

• Incorrect or mismatched information – If the details in your application don’t match your passport, your application may be rejected.
• Invalid passport – Your passport must be valid for at least six months from your planned arrival date in Korea.
• Photo issues – If the uploaded photo does not meet the requirements (e.g., incorrect size, poor quality, wearing glasses or hats), your application may be denied.
• Past immigration violations – If you have previously overstayed or violated Korean immigration laws, your K-ETA may be rejected.
• Security concerns – Authorities may deny applications based on background checks.

Tip: Review your rejection notice carefully to understand the specific reason before proceeding.

2. Correct Mistakes and Reapply

If your K-ETA was rejected due to incorrect information, you can submit a new application with the correct details. Here’s how:

• Ensure all passport details are accurate – Double-check your name, passport number, and expiration date.
• Upload a proper photo – The image must be passport-style, high-quality, and taken within the last six months.
• Provide clear and consistent travel information – Ensure your travel purpose (tourism, business, etc.) aligns with your supporting documents.

Important: If you are rejected more than three times within 180 days, you can reapply after six months.

3. Apply for a Korean Visa If K-ETA Is Not an Option

If you receive multiple K-ETA rejections or are ineligible, applying for a Korean visa through the nearest Korean embassy or consulate may be necessary.

• Tourist Visa (C-3) – For general tourism and short stays.
• Business Visa – If your visit is for work-related purposes.
• Family Visit Visa – If you are visiting relatives in Korea.

Tip: Visa applications require more documentation than K-ETA, so check the official Korean consulate website for requirements.

4. Contact K-ETA Support for Assistance

If you believe your K-ETA was wrongly rejected, you can contact the K-ETA Help Desk for further clarification.

• Visit the ETAPORTAL website and check the FAQ section.
• Submit an inquiry through the online support system.
• Consult a travel agent if you need professional assistance with your reapplication.

Tip: Avoid last-minute applications. Apply at least two weeks before your departure to allow time for reapplication if needed.

Apply Carefully To avoid issues with your K-ETA approval, make sure to:

✔ Use accurate passport details
✔ Upload a compliant passport photo
✔ Ensure your passport is valid for more than six months
✔ Double-check your application before submitting

If your K-ETA is rejected, don't panic. Follow the steps above to resolve the issue and reapply in the ETAPORTAL Have a safe trip and be well prepared for your trip to Korea!