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Good place to stay close to the airport. Rooms are great. Especially the 1 BR apartments. Food was excellent and gave that feedback to the chef personally. Reduced a star as the lobby coffee shop closed sharp at 8pm and couldn't find a place to chat up with a client over coffee!! A hotel of this category deserves a 24 hour coffee shop.

I love this place. I was involved in the ad communication of this property when China House was being launched and it holds a special place for me. The service is superior. The food was excellent. The location is perfect. I wish the staff smiled more though ?

Great hotel but too noisy. Also this was a 5 star review, but for the second night running the next room has had an all night party and staff were unable to deal with it. I certainly don't recommend staying here if you need sleep as this hotel has NO CONTROL and can do very little to help.

5 star hotel in affordable price. Many rooms are there. Room service is very slow. It is taking 10-15 mins to deliver water bottle in room . Food price is very high. Gym, common and residence swimming pool, conference room, wedding hall are are available. Staff is very cooperative and behaviour is very good. Location is very good. Santacruz railway station and Airport is also nearer. Communication is also good. Rooms are neat and clean.

I stayed here for 2 nights with my wife during her interview at the US Consulate, it was 15 mins away so we I chose this hotel. The breakfast buffet was wonderful and all the staff were very assisting and nice people. We had a king bed reservation but they were out so we had to get a Queen but we made it work. Price is fair enough for the quality and name of the hotel as it is an Hyatt, I’d recommend to stay here if you are touring Mumbai or have any type of work or business.