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Located in the best area of San Francisco. My check in was smooth and I was upgraded to a tower bay view room. The view was wonderful with golden gate Bridge view! The service was the top notch. Only negative was valet parking fee of $85, but in SF it tends to be higher. Overall I enjoyed my stay here, and this hotel is one of my better choices in SF area. Thank you for a nice accommodation.

We indulge ourselves with the Bombay sweet for my sister's 21st birthday. The room was a decent size but the balcony was amazing. She had the most fun as it was written all over her face when she saw the room. We had a great view of the Salesforce Tower and the city. Also had a great dinner at the Tonga room. It was so nice not to have to wait in line because we stayed at the hotel for once. In-N-Out service was a breeze. The girls dance for hours and I highly enjoyed the ambience of the rain as it fell around the band playing in the middle of the pool. Just all around really good vibe

This hotel was like a Christmas wonderland, decked out with all the festive cheer you could imagine. It was absolutely breathtaking, I tell you! Now, let's talk about the rooms. They may be on the smaller side, but they still have a whole lot of charm. Cozy and comfortable, they make you feel right at home. Who needs a massive room anyway? The on-site bar was good. They whipped up some top-notch drinks. But here's the kicker—in case you're feeling a bit adventurous, just across the street is the Mark Bar. Trust me, You've got to check it out! All in all, this hotel was everything I hoped for and so much more. It delivered on all fronts and never left me wanting. So, don't pass up the opportunity to stay here—you won't be disappointed!

Top of a very big hill Would not stay here as the place did not deliver value or a convenient location. Great arrival and check-in. ☹️Bags very slow to be delivered to my room. Room big bright and excellent heating system. ?The room cleaner threw away the top for my perfume (200ml bottle) which i had just purchased for $189 ?Really disappointed with this as I seal the perfume in my bag with plastic sealing - but 1/2 was leaked out by the time I flew to Seattle... HOUSE CLEANING OVER ENTHURSIATIC !

Another 5 Star experience during 4 days; always enjoy excellent concierge/customer service, elegant ambiance throughout hotel of a bygone era ... comfortable accommodations more than ample with terrific and timely room service ... a pleasure in every way. They take great care of us ~ highly recommend.