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The room was really nice and clean. The shower was one of the best I've ever experienced. The food services in the hotel were decent. The two things I didn't like were the stiffness of the bed and pillows and that there was nothing really around the hotel to explore if you didn't have a vehicle. But it is very convenient to get to the airport.

In many ways, there is no shortage in terms of service. It is a good place for families with children to visit. There are a lot of children in the pool. What matters is that the food in the restaurant on the first floor is excellent. It's a shame that the convenience store is a little far away, but I feel like I want to leave somewhere when I see the plane open and set in the window. I don't recommend it to couples who want to enjoy a romantic atmosphere

The Grand Hyatt did an incredible job of hosting hundreds of us last minute! Coming from a cancelled Air Canada flight from Incheon to Toronto. Reception @ Hyatt greeted us (after being shuttled to the hotel) with a delicious boxed dinner. The room was extremely comfortable with a great view of the Airport. Big, soft bed with plush linens. The buffet breakfast was Amazing! Such a beautiful selection of hot and cold foods. Even a buffet lunch was provided and it too was amazing with a delightful variety of cakes and desserts. The staff did a top job and everything was done professionally. It was a wonderful stay. 5* Five Star all the way.

Great Hotel, The breakfast is great and the rooms are very nice! Exactly what I expect from Grand Hyatt. One recommendation is that more staff should be able to understand basic English. It would make it a lot more convenient for non-Koreans. Thanks!

The furniture and appliances were a bit old, but all of the staff were very nice and kind. At the restaurant, the cafe and bakery, their food and drinks are very delicious. Also, there are a lot of facilities for kids and adults.