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Exceptional JW Marriott property! I've stayed here on two different occasions and was equally impressed both times. Service team is exceptional! Overall, hotel offers excellent restaurants, full gym (variety of free weights, machines & cardio equipment) and nicely appointed rooms. The breakfast and dinner buffet is outstanding with a wide array of food choices all wonderfully prepared and presented. Fresh salads and fruits were excellent! Executive lounge offered a great breakfast as well. Will certainly stay here again when my travels take me back to New Delhi.

The Hotel is Great, very friendly service, people are welcoming and amazing. We felt safe, and welcomened. Very motivated to help and give a valued feeling. The room was clean and spacious. I am in love with the Shower, the bathroom is quite fancy. The stay is an overall experience, will choose it always again.

Bad reviews for hotels can be due to various reasons. Here are some common complaints or issues that might lead to negative reviews: Poor Service: Complaints about unhelpful, rude, or inattentive staff members can significantly impact reviews. Cleanliness Issues: Dirty rooms, bathrooms, or common areas can lead to dissatisfaction among guests. Uncomfortable Accommodations: Uncomfortable beds, noisy rooms, lack of basic amenities, or rooms not matching the description can result in negative feedback. Location Problems: Inconvenient or noisy locations, far from attractions, or in unsafe neighborhoods can lead to dissatisfaction. Bad Food or Dining Experience: Poor-quality food, limited choices, slow service in restaurants, or high prices for low-quality meals are common complaints. Value for Money Concerns: Guests might complain if they feel the hotel did not offer good value for the price paid, considering the quality of services provided. Communication Issues: Lack of clear communication, misunderstandings about bookings, or unaddressed concerns can lead to negative reviews. Maintenance Problems: Issues like broken facilities, malfunctioning equipment, or poorly maintained rooms can be a cause for dissatisfaction. Safety and Security Concerns: Guests may leave bad reviews if they feel unsafe or experience security-related issues during their stay. Unmet Expectations: Reviews might reflect disappointment when the hotel doesn't meet the expectations set by its marketing, promotional materials, or previous positive reviews.

I have stayed here a few times before, and the rooms and entire property are spectacular. Tons of in-room amenities and service staff for dry cleaning, etc. is friendly. It is a very safe environment, and the staff, especially at the lobby bar, are great! I didn't go to breakfast due to not being treated well on my last trip, but maybe I'll give it another chance in the future. Lower room rating due to air conditioning not being very cold and shower water pressure being mediocre.

Very impressive hotel with amazing staff always willing to help and serve. Right from enterance, to check in. All the food venues also had excellent staff especially in the club lounge. Highly recommended hotel.