Heures d'ouverture

I recently stayed at the Best Western Plus Jeonju Hotel and unfortunately, my experience fell far short of expectations. While I hoped for a pleasant stay, my interactions with the staff left much to be desired. Upon arrival, the reception staff greeted us with a noticeable lack of warmth and friendliness. It was quite disappointing to encounter such an unfriendly demeanor right from the start. The attitude of the staff did not improve during my stay; they seemed indifferent to our needs and requests. One particular incident that stood out was when we requested an additional room key card, as there were two guests in our room. To our surprise, the staff refused to issue another card without significant appeal on our part. This lack of flexibility and understanding was frustrating, especially in a hospitality setting where guest comfort should be a priority. It felt as though our request was more of an inconvenience to them rather than a standard service they should provide. Overall, the unprofessional attitude of the staff overshadowed any positive aspects of the hotel. I expected a better level of service, especially from a brand like Best Western. I cannot recommend this hotel based on my experience, and I sincerely hope that management addresses these issues to improve their guest relations in the future.

Front of house male director was rude. Ask for 2 keycards but refuse and gave attitude. We came in as a tour and book 6 rooms. Wanted 2 keycards as we will be going our separate ways to shop. Their branch in jeju has bigger rooms and better breakfast. This branch leaves vacant room doors just open and no one is there to clean up. Would recommend going somewhere else.

A good hotel for a stopover, close to tourist attractions, with well maintained rooms. The Breakfast buffet has Western and Korean dushes. There are a variety of Korean style cold vegetables and salads but with the cold morning (12 degree) I like my hot cup of tea the best.

A slow 10min walk to busy Main Street of shops. Hotel overall ok, but puzzles me, no teaspoon available if u were to make hot drinks?‍??

Really good hotel, very modern and comfortable. Excellent value for money. Spacious and spotless room. There’s even a dedicated area equipped with free washing machines and dryers. Good and quiet location, 15’ walking from main tourist attraction (traditional village) and less than 10’ from a busy area full of shops and restaurants. Very recommended! Ps: I just had a little issue with the shower handle, Korean ones are a bit “special”…