Opening hours

Have stayed at this hotel many times over the past 5 or so years and each time the hotel seems to be getting worse. During my last stay -- woke up every morning with progressively more bites on my legs (possibly fleas?) and had to quarantine / deep clean my luggage after coming home to remove stowaways. When I asked for a quiet room, was told we would be put on a high floor but front desk placed us RIGHT next to the elevator bay. The elevators make a "clanking" sound when going up and down which was heard easily from the room. We were easily changed to a better room further down the hall but that shouldn't have happened imo. Everyone knows the rooms next to elevator bays are the noisiest. Really liked this place 5 years ago when it was new. We are high on the rewards tier so we stay at Hyatt when we can but I will not be staying here during my upcoming trip and using another hotel brand.

We loved our stay at the Hyatt Centric. The staff were very friendly and helpful. The hotel itself was very clean. The rooms were clean and we couldn’t hear any neighboring guests. The views of the city were great! Although we didn’t eat at the hotel restaurant, we did dine (twice!) at the Pizzi place (Pizzeria Vetri) right across the street. The pizzas were delicious, thin crust and wood fired. Salads were super fresh, great service! Loved our stay in Philly and we’d definitely stay at the Hyatt again!!

I was in town for a conference and stayed at the Hyatt for the first time. Staff were friendly and helpful and the hotel was conveniently located in close proximity to everything. I was on the 12th floor so I had a decent view of the city. It was very clean, the housekeepers came everyday unlike other hotels that only clean every several days or between guests. They have a nice fitness center which I was happy to have all to myself. However, the rooms didn't offer an iron, so my professional attire was a bit wrinkled. The room didn't have a microwave, and the fridge was too small to accommodate my left overs. The beds were also a little uncomfortable. Overall, it was

Just had a one night stay here over the Memorial Day Weekend. Overall a satisfying stay. Because it was only a one night stay, we didn’t have much high expectations and I guess that’s a good thing as everything was as expected. One minor improvement is the water flow of the shower head and faucet which was very weak. Made it difficult to wash hands and shower took longer. Here’s my STAY ratings: Service: 4 stars/good smooth check in/out process. The Bed: 4 stars/comfortable Amenities & Cleanliness: 4 stars/clean; water pressure from shower head & faucet was weak Yocation: 5 stars/easy to walk around to places

We had a lovely stay here. The hotel has a great location; it’s located in a quiet alley, within walking distance to a nice park (Rittenhouse Square), plenty of shopping and a lot of great restaurants. The rooms were clean and our check in and check out process was seamless. We had no car so can’t speak to the valet/parking situation. Would stay here again!