I did not stay at this hotel, so cannot comment on facilities; however, I visited the restaurant with my wife, I ordered a 3 course steak set and a $200 bottle of champagne.
I have been in korea for a year and this is the first time I have had any issue anywhere.
First problem, no champagne flutes, only wine glasses, oh and the waiter brought a corkscrew to open it! Then it was flat, completely.
Secondly, three course meal, all three courses delivered together.
I'm not one to complain, but I asked to see manager, who apologized for champagne and offered complimentary glass of house red, I refused, sent the champagne back and ordered a nice bottle of red.
I will absolutely not consider eating here again.
2024.09.18