Opening hours

Overall great experience at the Hyatt Place Montreal. Service was excellent. Staff check in regularly to make sure everything is up to standard. They go out of their way to fix any issues, of which there were very few. The room was clean and modern. Very satisfied there, They lose one star for location. The reviews are correct in that the area is very sketchy. Lots of homeless people and some get confrontational. So taking a walk around the hotel is risky.

Not sure what the reviews on this hotel are talking about? My friend and I had a lovely time- we stayed two nights. The room was clean and staff were friendly and polite. We made use of sauna and the pool. There was construction but that’s Montreal. The location was perfectly central to every line on the metro. They also kept us well informed on what to expect upon arrival which I deeply appreciated so we could plan. Overall excellent experience! I would highly recommend.

The bed was nice bed. I love the pillows particularly; so fluffy. Clean room with great view. Hotel is very tidy and impeccable : makes you forget the slushy and dirty winter streets. Let's you connect easily to the metro and close to the underground city. Very nice pool with lounges around to relax. Pool temperature could be hotter though...

This hotel exceeded our expectations. The service was excellent, the people here are all very friendly, helpful and accommodating. The rooms were very clean, they were nice and modern, new, and we didn’t really want for anything. I’m definitely staying here next time I’m in Montreal. Merci!

I had high expectations for the Hyatt, but unfortunately, it did not live up to its reputation. 1. Rooms: The hotel is generally nice, and the rooms are okay. However, the bathroom could have been cleaner, which was disappointing for a hotel of this standard. 2. Neighborhood: Despite being located on St. Catherine Street, which I thought would be a great area, this part of the street is quite unpleasant and far from what I expected. 3. Pool Area: The pool experience was terrible. Rules were in place but not enforced, the water wasn’t warm enough, there were hardly any chairs or places to leave belongings, and the area was overcrowded and noisy. It felt more chaotic than relaxing. 4. Breakfast Buffet: The breakfast buffet was extremely basic—just scrambled eggs, some fruit, non-crispy bacon, and bread. It lacked variety and quality, which was underwhelming. 5. Security Issue: One of the most concerning aspects of our stay was a serious security issue. An indigent person entered the hotel, knocked on doors, and when we opened thinking it was an emergency, we saw hotel security aggressively removing him. While the situation was handled quickly, it was unsettling and made us question the hotel’s overall safety. Overall, I expected much better because it’s a Hyatt, but sadly, it fell short in multiple areas.