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The rooms are decent. There are cockroaches in almost every room and that’s troublesome. Room service is also decent. Restaurant was good. No doubt cockroaches problem was there too. It’s one of the oldest hotel in that area and well known. So they must maintain hygiene and cleanliness.

Location: The hotel is located in the old city and convenient to travel to many of the tourist attractions. There are not many restaurants within walking distance though. Rooms: The rooms seem to have been recently renovated and as such were in good condition, neat and clean. The entire hotel though has a bad case of cockroach infestation. When you return to the rooms in the evening, you are greeted by so many roaches everywhere. Hot water is mythical - it supposedly exists, but we were never lucky to experience it. We managed to get some luke warm water one of the mornings, but managed with cold water otherwise. When we enquired about hot water one evening, we were offered a bucket of hot water via room service that we politely declined. Service: The room service was attentive and so were the janitorial ladies. The front desk though was a huge disappointment. Mr Koteshwar Rao comes across as a warden from some college hostel whose cat you accidentally killed. Overall the hands of the staff are tied and you can expect no deviation from set rules, which doesn't make for good customer service. For example, they offer complimentary breakfast only starting 8AM. Since we had to leave early morning for Ramoji, we requested for at least basic toast in the morning at 7:30AM. Despite them offering toast as part of the room service menu, they declined to substitute it for complimentary breakfast. Not only would they not accommodate something for early breakfast, they expected us to pay Rs 285 for 3 plates of toast! The complimentary breakfast is a disaster anyway. On the last day we discovered the entire breakfast counter infested with cockroaches! Toaster, wicker baskets, juice jars are all cockroach nests! In any other country this place would have long been shutdown for hygiene reasons. The restaurant is not good either. We only had a plate of supposedly "Dum biryani" one evening. It was just colored basmati rice for an exorbitant price. If we had experienced the roach infestation earlier, we wouldn't have eaten there anyways. I believe this place has potential if the management is willing to close shutters for a couple weeks, get the entire place thoroughly pest controlled and give the staff some leeway to handle basic customer requests.

It is superb, well decorated, and awesome ambience. A must visit for all. I attended my bhanja's naming ceremony ❤️?

Food is good in the restaurant, and it’s a nice, clean place. The service was decent, however the kitchen is pretty much closed from 3:30-7ish I think. They serve food then, but very limited. We had the North Indian thali and it can easily feed multiple people per thali.

Great ambiance. Spacious premises. Rooms are big and clean. Good service. Tasty breakfast with variety of dishes. Mr Koteshwar and Gopalan at reception are always helpful. Ready to assist staff like Mr Gunde Rao. Overall wonderful experience. Recommending to visit once experience the hospitality.