Review
ITC Kohinoor is very luxury, right next to Inorbit Mall, Durgam Cheruvu Bridge, and Jubilee Hills, making it a fine location if you’re on vacation. It is beautiful and the bed or beds are comfy, so is the pillows. Food was amazing, giving a variety of different food choices to the customer. The staff were very nice and patient with us. I had a truly good experience with this hotel. I recommend this to you if you’re looking for a night or few in a fine location with amazing food. I don’t think I have any problems with this hotel. Thank you, the person who had founded this and currently manages it.
2025.03.04
This is my third stay in ITC , Hyderabad. The hotel is beautiful and modern, the staff is helpful, kind , knowledgeable and willing to go out of their way to assist you. The restaurants in the hotel are very good, specially the Indian and Chinese. However, they also have a buffet if you want to try several dishes of the region. The food is delicious. I will be coming again.
2025.03.17
Dear Jitender,
I am writing to express my disappointment and concern regarding the behavior of some staff members during my recent visit to your restaurant. While I have always been impressed with the quality of food and service at restaurant ,the attitude of certain staff members towards our request to pack leftover food was unprofessional and unacceptable.
As someone who deeply respects the value of food and the hard-earned money spent on it, I was taken aback by the strange behavior of your staff. When we politely requested them to pack our leftover food, they seemed to find it amusing and made fun of it among themselves. This not only made us feel uncomfortable but also disrespected our values and intentions.
I would like to emphasize that there is nothing funny or weird about wanting to pack leftover food. In fact, it's a responsible and environmentally conscious decision. As a 5-star establishment, I expect your staff to be trained to handle such requests with professionalism and respect.
Furthermore, it's ironic that your restaurant authorities do not hesitate to charge customers the full amount for their meals, but when customers want to take their leftover food home, it's met with amusement and disdain. This double standard is unacceptable and reflects poorly on your establishment.
I hope that you will take immediate action to address this issue and educate your staff on the importance of respecting customers' values and requests. I would appreciate a response regarding the steps you will take to prevent such incidents in the future.
Thank you for your attention to this matter.
Sincerely,
2025.01.31
I recently visited ITC Kohinoor for lunch, and unfortunately, it was a disappointing experience. While the staff was courteous and helpful, the food was quite poor. The variety of dishes was limited, and the quality didn't meet the standards I expected. The cost was high, but the food did not justify the price at all.
Additionally, the seating area was cramped and uncomfortable, which made the overall experience even worse. I wouldn't recommend this place if you're looking for a special dining experience. With your girlfriend. Or wife' please don't go. You will face very Bad experience.
Overall, I was very disappointed and don't think I'll be returning anytime soon.
2025.02.15
The food was absolutely delightful—each dish was a perfect blend of flavors and high-quality ingredients. I particularly loved the food which was cooked to perfection and beautifully presented. The service was impeccable, with the staff being attentive, courteous, and knowledgeable about the menu.
2025.03.15