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Loved this hotel in Downtown Boston. We were there 4 nights and our stay at Hyatt was part of what made our trip so great. Location is awesome! Customer service was exceptional and very friendly and quick. Loved that they had cola, beer, wine and snacks available through the front desk. Room was awesome and daily cleaning was great. No complaints at all. For us the extra value came from the Concierge Desk on the entrance level. This team of guys should be used by every visitor! …Recommendations on restaurants, grabbing you taxis, suggestions on attractions, tips on the subway use or just simple directions - these guys are awesome. Tip your concierge! They work hard. We would not consider staying anywhere else in Boston next time we are there

My stay at the Hyatt Regency Boston was quite pleasant. Its central location is a big plus, offering easy access to both train lines, which made getting around a breeze. For the price, it delivers a solid experience. Another highlight was the package delivery service—it was quite convenient, didn’t cost extra, and the packages were handled efficiently by the concierge. The one downside was the food situation—I tried to order a meal around 2 PM, only to find out the bar and kitchen were closed until 5 PM. It’s odd that a hotel like this doesn’t offer food around the clock, especially in the middle of the day. That said, when I did eat, the food was tasty and well worth it.

This hotel was perfect. We recently stayed and found everything we planned was within walking distance. Ride services or Taxis are generally in the area. If you don't plan to walk you won't have long to wait. Our room was clean, and quiet. We loved the view from our room. We enjoyed a bowl of clam chowder from the restaurant, on the main floor. Staff was friendly and knowledgeable regarding attractions in the area and directions.

Offers a wonderful location, friendly staff and accommodating parking. The room was very clean and up to date. Beds very comfortable and house keeping services met our standards. Would stay here again!

Perfect place for family of visitors. Everything round the corner and walkable around the downtown. Visit the Chinatown in just a few minutes walk to try different delicacies at a very affordable price. Rooms are a bit on the expensive side but that will not disappoint you during your stay. Book a room at the higher floor to get amazing view of the city. Getting food around the place is not a problem at all, just be mindful lots of eateries closes by 8 pm but there are some open till midnight. Parking is expensive try using the weekly public transport pass which we used and a great way to reach the corner of the city and is free from kids below 12. Stephen at the concierge is the BEST person to go to in the hotel to seek help to plan around in Boston. Overall ***** 5 stars from us. Thank you team for making our stay special on our special visit.