Opening hours

Anything that could go wrong went wrong. They over booked so instead of the king suite for my anniversary we got 2 double beds, there was a problem with valet, they charged food from the restaurant to our room that we never ordered, a man puking outside the door next to me (not on them, just added to the 'experience' and the list goes on. Their saving grace? Leroy at the front desk. That man so professional, polite and understanding. The line was over 30 minutes long to try to address issues and he treated every single guest with such respect and took in every word personally and did the very best he could with what he had. I didn't meet a single staff person who didn't look like they genuinely enjoyed their job when it was so crazy in there. THAT is the only reason they're not getting a one star review. I hope they treat their staff well, because THEY were amazing even though our trip was so stressful. Thank you again Leroy, you are amazing!

Here for a convention, room and parking was booked months ago. When we arrived, parking was full, had to park across the street at another hotel (how wild, maybe we should have stayed there instead), when we got into the hotel (which was before check in) the room wasn't ready, fine. The room continued to be not ready till nearly 8pm (4 hours after checkin). We were told that, "the airline crews in the rooms don't come down till they have to." Cool, that's not our problem, you knew this convention was coming for a year now. Also, check out was at noon? After we finally got a room, it was fine. Nothing special about the room. Great view of the building across the streets roof, but it's a densely built area full of towers, not much that can be done.

A very spacious hotel. Lots of meeting rooms from small to massive! The Banquet staff are phenomenal. They did a great job of decorating the buffet and keeping it stocked. I love the restaurant and the comedy club on the lobby level. Huge selling point! Lots of other activities in the area or if you just want to walk around! And getting to downtown is minutes away by taxi or rideshare!

A stellar hotel with friendly staff and a really spacious foyer. A starbucks so close that it'll tempt you like no other too. We were given coupons to use at the resident restaurants, which was generous and surprising to me. Desk staff also accommodated us with any and every question we had about the general area and was awesome. The rooms were great, nothing short of our expectations, but also nothing super exceptional. Zero issues with our stay, would have loved to stay longer though!

Typical sterile Marriott experience devoid of personality. When you check out there is a “resort fee” of $30 per night. The desk folks can’t explain what it is for and neither can the manager. Seemed dodgy at best.