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From the moment I arrived with all my luggage to the moment I left - everything was great with my 3 nights stay at the hotel. The service and care I received from the Fairmont Copley Plaza was high end - as expected. The hotel is not a modern building as it was built over 100 years ago, but it's a beautiful and classic setting with modern/upgraded facilities. The rooms are clean, well maintained and very comfortable. The hotel lobby is elegant and has amazing ceiling fresco art with beautiful adornments. Overall, it was an excellent stay. Location is excellent - in the heart of Boston's back bay.

Check in staff is very courteous and friendly Location is good However the room is vey dated. There is only 1 desk and 1 chair. The chair is just like an office chair which you can’t really sit and relax. The second person has to sit on the bed. The bed lights on both sides of the bed are not working. The noise insulation was terrible. The music was blasting the whole night which made it impossible to relax. The manager should not put guests on the lower floors if he/she knows that there will be a party going on. For the price they charge for a 5 star hotel, it definitely not worth it

Excellent experience. The building itself is spectacular, and they have clearly worked hard to keep its original period features without anything becoming tired. The service was excellent, and they went above and beyond to ensure a comfortable stay. Considering the quality of the hotel and the central location in Back Bay, the rate was extremely reasonable. Very highly recommended, I will certainly return for future visits to Boston.

My stay at Fairmont Copley Plaza was nothing short of exceptional. From the moment I stepped inside, I felt as if I had entered a luxurious, beautifully preserved palace from a bygone era. The building itself is spectacular, with its stunning period features meticulously maintained, ensuring an experience of timeless elegance without anything feeling outdated. The service was outstanding—staff went above and beyond to make my stay comfortable and memorable. Every detail was thoughtfully handled, reflecting a true commitment to hospitality. Considering the level of luxury, history, and its prime location in Back Bay, the rate was incredibly reasonable. Very highly recommended—I will absolutely return on future visits to Boston!

The Fairmount-Copley Plaza in Boston is truly exceptional. Whenever I visit Boston to see family, this hotel is my go-to choice, and it never disappoints. From its stunning architecture to the impeccable service provided by the staff, every detail is thoughtfully considered and beautifully executed. The rooms are luxurious, spacious, and meticulously maintained, offering an inviting retreat after a day exploring the city. The location couldn’t be more perfect, centrally situated near great shopping, historical landmarks, and vibrant dining options. As someone who appreciates and frequents high-quality hotels, I confidently say that the Fairmount-Copley Plaza stands out as one of the best. If you’re traveling to Boston, experiencing a stay here should absolutely be on your bucket list. It’s not just a hotel stay—it’s an experience in luxury and timeless elegance. Highly recommended!