Opening hours

Our entire stay was amazing! Amy at the front desk was truly exceptional! She got us checked in early with a corner room because our room was still occupied. She made sure I got my Marriott bonvoy points too. She was very kind and truly made our stay here welcoming! She deserves a big shout out! And the cleaning lady even said good morning and thanking us for staying with them. Will definitely be back!

Stayed here for a work event and had a very good time. Absolutely gorgeous hotel with a lot of amenities attached. I'm specifically leaving this review for a front desk receptionist named Desiree who helped me 3/11/25 with my check-in. She was absolutely phenomenal! Best customer service ever hands down.... She got me signed up for the Marriotts reward program, put me in a wonderful room, told me all kinds of things about the hotel and even walked me to where the CVS was in the mall upstairs so I could get my Chapstick. Give that woman a raise! She was amazing

Lobby currently under construction and entrance to guest room elevator was comically small. Room was nice and housekeeping was excellent. Enjoyed the peloton bikes in the gym.

The hotel location is perfect. Located next to the convention center and the Prudential mall (many stores and restaurants). Both the convention center and the mall are accessible from the hotel second floor with indoor passages. This is very convenient when weather is bad. The room felt renovated and clean. I stayed for six nights. Towels were replaced as needed. Bed sheets were not replaced (not sure what is the hotel policy, but many hotels replace bed sheets every three days but this may be excessive). My main issue with the room is the poor sound isolation between rooms. I could hear the TV in the neighboring rooms. I also knew when my neighbors took a shower. I felt there is no sound based privacy. I could also hear love making noise (perhaps from TV??) The hotel stuff was super friendly. They answer any questions I had, and always made me feel welcome. Other than the noise/privacy issues this hotel is great.

Location is great for a quick coffee at Dunkin and the mall has a few great dining options. The hotel was under renovation during my stay but the hotel staff attended to all my needs and I would absolutely stay here again. Very clean and the staff were amazing!