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I stayed for 2 weeks for a business trip. It was really nice that they had a free laundry area in the basement that is open 24 hours. There is only one washing machine so there can be a line to use. There were 4 dryers so I am not sure why they did not have 2 washers but it is better than nothing. This is a typical business hotel. There is a fitness room which is small but practical. It is open until 10 PM. There is a filtered water and ice dispenser down in the same room in the basement as the laundry. I had a premium room so it was a little larger than the normal room. What I loved was the LG Styler that was in the room. It is a clothes steamer and also has like a dust removal option. You need to use a translator app to read what the buttons say but once you get that it is amazing! Helped to freshen up the clothing as well as eliminated the need to iron. The desk was a nice size to work and there was like a lounger at the foot of the bed which was nice. There was a chair that was crammed between the bed and the window. Was not enough room to sit in it as the curtains hang over the chair. The breakfast was good but the refilling of it was a little lacking. I arrived one hour after it opened and the rice as well as some other items were empty. By the time I left breakfast, the items were still not refilled. They have a happy hour with free draft beer for an hour at night but I read a sign saying they were discontinuing this so that was disappointing to see. There is a grocery store not far to walk to and just on the corner is a convenience store. The staff were friendly but some did not speak English very well.

Should have provided a proper wardrobe and complimentary breakfast. Other things are good. Of course, it's in a very nice location where everything is in walkable distance.

This was a long term stay for me (27 days). The rooms are small but adequate. The staff turns down the room daily so the room always feels clean. The breakfast is a very large buffet where you can make your own eggs. The hot food on the buffet changed daily so there was always something new. The wifi was very good (I was able to stream shows from the USA). Hot water was plentiful. All in all this was a great experience for being away from home this long. Highly recommend this hotel for long term stays.

Excellent hotel for business trips, close to all the local food spots, clean rooms a day great service from all the staff. Good variety at breakfast. Staff always very helpful with Amy ahcnahes to be made. Good gym on the 10th floor.

Stayed here for 12 nights (for work). Very clean and comfortable stay. Grand Gentle Room had a couch, big fridge, microwave and Nespresso machine. Hotel laundry (24hrs self-service) at level B1 with washing machine and dryer. Level 10 gym offers good view. There are some lounges at different floors (if you have access). Breakfast is ok. Unique that you're required to fry your own eggs. Egg station can be quite busy on weekdays between 7am-7:45am. Best part of this hotel is the location!. Short 10mins walk to Lotte Mart/Young Plaza/Emart. Or to other shops. And there's Happy hour between 8pm-9pm for all guests with breakfast service (free unlimited draft Terra beer and snacks). Will definitely stay here again if back in Changwon.