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Stayed here for business travel without family. Everything was nice and service was great too. Pretty spacious room, I stayed at a room called business executive deluxe, which included the lounge access. Lounge access is great, it gives you 3 meals basically. Sauna was amazing too. Unfortunately, I probably won’t stay here if I brought my kids because the lounge access limited to 13 y.o and over :(

Currently staying here and loving it. Room is spacious, nice view of the Namsan Tower, very helpful staff. The room is clean, you cannot tell it’s old. The housekeeping is so thoughtful, one day they even put slippers next to the bed as well as bottled water. Such great attention to detail. Loving the shampoo too really good for my hair. Got a few more days here and will try the facilities and update my review.

A stunning hotel, great staff, useful information provided, well connected with the city. But there are inconveniences: the breakfast is finishing early, and the restaurant is not open for lunch at that time. The rooftop restaurants were closed at the same time, so I found myself without options to eat other than at the bar. It is not the best setting for a breakfast meal, considering this hotel positions itself as 5 star. The cocktail quality at the bar is very average. They changed it once on my polite feedback, but as we discovered, they didn't use original ingredients for negroni, so they couldn't make it right no matter how much they tried. No connecting rooms, no large rooms suitable for families with kids, no kids facilities. Overall, it looks like a hotel to come for a business meeting, to hold a wedding, or stay for 1 or 2 nights on holiday as a solo or a couple.

A very busy hotel, looks nice, and the room decor is very crisp and nice. Unfortunately there’s about a million ad ons, you can’t use the sauna, you don’t have any spaces for the restaurants. The hotel is too widely available for the street traffic. The hotel guests are not a priority. I won’t be staying again, terrible experience. We still have another day but we will be staying outside as much as possible as inside the hotel is awful, far too busy and the guests are not treated with care at all.

Stayed for 5 nights and we experienced the most amazing service! Every staff was dedicated to their role and not 1 staff was lacking, really beautiful hotel and the rooms were so clean too, will definitely return.