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Review of ITC Mughal, Agra Service The staff at ITC Mughal are warm, courteous, and attentive. They go above and beyond to ensure a comfortable and memorable stay. Personalized services, such as special arrangements for anniversaries or birthdays, add a delightful touch. Location Situated close to the Taj Mahal and other Agra attractions, the hotel's location is highly convenient for tourists. Despite being centrally located, the property feels like a tranquil oasis. Overall Experience ITC Mughal offers a perfect mix of history, luxury, and world-class service. Whether you're looking for a romantic getaway, a family vacation, or a cultural experience in Agra, this hotel promises an unforgettable stay. Rating: Ambience: 5/5 Rooms: 5/5 Dining: 5/5 Service: 5/5 Overall: 5/5 Highly recommended for a royal experience in the city of love!

I love this hotel. It’s conveniently located in Agra, just five minutes from the famous Taj Mahal. The hotel is luxurious, with excellent service and beautiful rooms. I was fortunate to be upgraded to a suite, which had lovely rooms and a bathroom with a delightful bathtub. A coffee machine was provided, and the housekeeper was very friendly and engaging. However, the doormen could be more attentive, especially at the main entrance, as it can be inconvenient to carry items and still have to open the heavy door ourselves. The breakfast selection is somewhat limited to Western and Indian cuisine, but it's nice that special egg dishes can be ordered separately. The staff were very friendly and provided great service throughout our stay.

A lovely hotel, in Agra. Close to the Taj Mahal, it can be seen from the roof viewing tower. All the staff were extremely polite and keen to ensure you have a great stay. We ate in both restaurants and by the pool. The food is of a high quality and served well. They also follow food safety accreditation, so less worry around what to eat. Housekeeping and valet also very good. Rooms were large and had good a/c. No issues with either. I love it so .......

Beautiful property, lovely grounds, nice welcome. Only a few minutes away from the Taj Mahal, very convenient. The room was a bit dated but very nice overall. It is a pity that the staff does not know which pool is open or not, being told one is closed due to renovation but being asked to move from the staff of the other pool. Note that if there is a wedding, the nicer pool will be closed.

A wonderful 5 star hotel. The grounds are very lush and beautiful. Extremely well run hotel. Generous sized room. Warm and accommodating staff. They run a great team and make sure everyone is treated with kindness and warmth. The waiting staff at Peshawari are really kind and make the dining experience special. Of course, the food is fantastic.