Waktu pembukaan

Ashley at the hotel front desk went above and beyond for us and was a gem to deal with! This woman is definitely an asset to this place and understands hospitality. We look forward to our next visit and we came away from our stay very happy and grateful we were able to deal with her. Hotel was clean, comfortable and well maintained with lots of parking and food options onsite. We loved the restaurant Casual - their servers and hostess were very welcoming and great do deal with. Overall, a great stay!

We visited the Pickering Casino for the first time to experience the highly anticipated FLUFFY SHOW, and it certainly lived up to our expectations! The performance was a delightful mix of humor and entertainment, leaving us laughing the entire time. After the show, we decided to extend our evening by checking into the hotel for an overnight stay. Upon entering our room, we were pleasantly surprised by how spacious and meticulously clean it was. The decor was inviting, creating a comfortable atmosphere that made us feel right at home. We appreciated the thoughtful amenities provided, which added to our overall enjoyment. Overall, it was a lovely experience, and we left with fond memories and a desire to return soon. We’re already looking forward to our next visit!

I booked my one night stay through booking.com, I paid for 2 rooms in full before my day of reservation. When I got there, I was told of the incidental fee, $100 per room, if you used a credit card, &300 per night if you paid with cash or debit card. No where in the communication from the hotel did it say anything about this. I felt this was discriminatory. The manager I spoke with at check in accommodated us and reduced the required deposit to $100 per room, with the confirmation that the room would be checked at check out to confirm there was no damage, etc. Since there were no other options, we were not able to cancel the reservation and get our money back, we traveled from the US for an event. So we proceeded. The next day at check out, our room was checked and of course they found damage, to a pillowcase, it was stained. I couldn’t believe it! This hotel discriminates against cash and debit card paying customers. Other the nice rooms, I will absolutely never stay here again and be sure booking.com and everyone knows about this. A guest is a guest. No matter how they are paying. I have stayed at very nice hotels and have never experienced this kind of treatment.

We really enjoyed our stay at this hotel, it's beautiful! The hotel is attached to the Casino and an entertainment venue which is an awesome addition to keep busy. The room was large, very clean, and well appointed. The hotel is located right off the highway making it convenient to get to and from.

The hotel is brand new, rooms are big and clean. Brand new appliances and TV. Overall the property is very nice and has Tesla charging stations which was very beneficial. Service was excellent and very friendly. Definitely worth it for the price I paid