ETAPORTAL K-ETA Easy application form
Please check and agree to the Terms of Use
This website is operated by G.A. Co., Limited.
Accessing and browsing this website are voluntary and free of charge, and automatically grant the status of a “User” (hereinafter referred to as “User” or “You”) to any person interested in it.
If you decide to hire our private professional services, you will automatically obtain the status of a “Client” (hereinafter referred to as “Client” or “You”).
This status implies full acceptance of these Terms of Use. Therefore, please read the following Terms of Use carefully before using this ETAPORTAL.
If you do not agree with these Terms of Use, please do not access or continue to use ETAPORTAL.
These Terms of Use may be updated at any time without prior notice to the User/Client, in order to comply with applicable laws and regulations, to address business needs, or to reflect changes in ETAPORTAL’s services or features.
The new Terms of Use take effect immediately upon being posted on ETAPORTAL. Therefore, you acknowledge and agree that it is your responsibility to regularly review these Terms of Use.
By using and browsing this website, you agree to comply with these Terms of Use and all applicable laws and regulations.
If any section or clause of these Terms of Use is declared invalid by a judicial decision, the remaining parts and/or clauses shall remain fully valid and enforceable.
Our agents assist customers in obtaining electronic travel authorizations (including K-ETA and ESTA) from the governments of Korea and the United States.
By registering, visiting, or using our services through ETAPORTAL.NET, you represent and warrant that you have the right, authority, and capacity to use and comply with our services.
ETAPORTAL is a private company and has no affiliation with any government or embassy.
However, we employ experienced professionals who assist you in successfully submitting your application.
Personal information collected through this website for the provision of private professional services, as well as information obtained through browsing and/or using this website, is processed in accordance with our Privacy Policy and Cookie Policy.
We have implemented appropriate technical, administrative, and physical security measures to ensure the confidentiality, integrity, availability, and protection of your personal data.
These include firewalls, data encryption, and access controls, as described in our Privacy Policy.
By using our services, you consent to the collection, use, and sharing of your personal data (including aggregated or anonymized data).
You acknowledge that you are responsible for maintaining the security of your account when accessing it from your computer, mobile phone, or other devices.
This includes situations where others may access the service or view your personal data through your device.
Therefore, you must log out after using public devices, and you are responsible for any internet connection or communication costs incurred when accessing the service.
While we take every reasonable measure to protect your information, this service operates within complex software and network environments.
We cannot fully eliminate the risk of security breaches caused by external threats, maintenance, or unexpected technical issues.
Accordingly, you fully understand and agree that you provide your personal data at your own risk.
By agreeing to this contract, you acknowledge and agree that ETAPORTAL is not owned, operated, sponsored, endorsed, or affiliated with any government or governmental agency that administers electronic travel authorizations (including K-ETA and ESTA).
Even after using our services or receiving travel documents from us, you understand that you are not receiving legal or regulatory advice.
The content provided by ETAPORTAL is for informational purposes only and does not constitute legal advice.
You should consult your own legal counsel regarding visa or documentation requirements.
By choosing to receive documents from us, you consent to communications through electronic and telephone channels (including unencrypted emails, 1:1 support, and other IT methods).
Such communications may include the sharing of your personal data as described in our Privacy Policy.
You acknowledge that you assume the inherent risks of data transmission via the internet or other communication networks.
By using our services, you enter into a direct client relationship with ETAPORTAL regarding the purchase of products or services provided directly by us.
Information and Website Services
This website is intended for adults with legal capacity only.
If you do not meet the legal age requirement as defined by the laws and regulations of your country of residence, you must not visit or use ETAPORTAL.
The company reserves the right to restrict access to this website without prior notice to users who fail to meet these requirements.
This website provides information on electronic travel authorization (ETA) procedures such as K-ETA and ESTA, as well as eligibility requirements for foreign nationals traveling to the respective countries.
All information is based on official government sources.
Users must always use this website, its content, and services in compliance with these Terms of Use, applicable laws and regulations, and with respect for public decency, morality, and order.
In particular (without limitation), users shall not.
Use the services if they do not meet the legal age or lack the legal capacity to enter into binding agreements under applicable laws.
Use the website’s content or services improperly or illegally, or for unlawful purposes that may harm the interests or rights of the company or third parties.
Restrict or prevent other users from using or enjoying the website.
Copy, distribute, or modify any part of the website without the company’s prior written authorization.
Circumvent, disable, or interfere with any security-related features of the website.
Transmit or distribute harmful code or content (including malware, viruses, or logic bombs) that could damage or disrupt the operation of the website or the equipment of the company or other users.
Infringe the company’s intellectual property rights or those of third parties.
Access violating these Terms of Use may be blocked or suspended at any time without prior notice in order to maintain the quality, security, and availability of ETAPORTAL.
Limitation of Guarantees and Liability
Use of this website is at the user’s own risk.
While the company strives to ensure the website’s availability and safety, access may be temporarily interrupted for maintenance, updates, or service improvements.
The company cannot guarantee uninterrupted, error-free, or omission-free operation of the website due to factors beyond its control, nor can it be held responsible for damages caused by unlawful intrusions by third parties.
The company makes every effort to keep information about K-ETA, ESTA, and related eligibility requirements up to date according to government updates.
If you find inaccurate information, please contact our customer service team.
Accordingly, the company, its partners, suppliers, employees, or representatives shall not be held liable for any errors, omissions, or unlawful uses of website content by users or third parties that may cause harm or defamation.
The company is not responsible for minors accessing this website in violation of applicable age requirements, and parents or legal guardians are solely responsible for supervising minors’ internet usage.
The company disclaims all liability arising from any violation of these Terms of Use by users or clients.
All elements of this website—including text, articles, descriptions, images, graphics, sound, video, trademarks, logos, interactive features, structure, and design—are the property of the company or its licensed partners.
These are protected by intellectual and industrial property rights, which users and clients must respect.
This notice is displayed on the ETAPORTAL homepage.
Reproduction, copying, distribution, public communication, modification, or general use of protected elements—whether for commercial purposes or not—without prior written consent from the company is strictly prohibited.
Access and use of this website do not imply any transfer or granting of intellectual property rights, licenses, or authorizations to users or clients.
All rights not expressly granted herein remain reserved by the company.
ETAPORTAL is a private platform providing professional services and is not a government agency.
Before using our services, please review the following key points carefully.
1. Passport and Application Information
Your passport must be valid for at least six (6) months beyond your intended entry date.
Your email address, passport details, and photo must be entered accurately.
The photo file required for the application must be in JPG format and under 100KB.
2. Application Timing and Reapplication
Results are usually available within 24 hours, up to a maximum of 72 hours. Apply well in advance of your departure date.
If you renew your passport or change your personal information, you must reapply for K-ETA or ESTA.
3. Other Notes
Applications can be submitted on behalf of family members or acquaintances.
K-ETA exemption applies to holders of diplomatic or official passports, U.S. Forces Korea personnel, and transit passengers.
After K-ETA or ESTA approval, submission of arrival cards is not required.
K-ETA is valid for 3 years, and ESTA is valid for 2 years.
If K-ETA or ESTA is denied, you may need to apply for a visa.
Responsibility Disclaimer for Unread Information
Failure to read and understand these Terms of Use and the Important Notice regarding K-ETA and ESTA before applying is entirely the user’s responsibility.
By using this website, you are deemed to have read, understood, and agreed to all the contents herein.
Once the K-ETA or ESTA authorization process has been completed (after the result has been communicated by our staff), approval cancellations are not possible, and refund requests will not be accepted.
Before completion, cancellations and refunds are possible under the following conditions
Eligible for cancellation/refund: When the application status is “Under Review” or “Photo Change.”
No refunds: If the application status is ‘Reviewed’, ‘Approval’, or ‘Rejected’.
Cancellation and refund requests are processed on the same day of receipt.
Jurisdiction and Applicable Laws
These Terms of Use are governed by the laws and regulations of Thailand.
In case of any dispute between the User and the Company, both parties agree to submit to the jurisdiction of the courts of the User’s residence, expressly waiving any other jurisdiction.
Company Information
Company Name: G.A. Co., Limited
Customer Support: help@etaportal.net
Personal Information Processing
This section explains how etaportal.net handles personal information.
These rules apply to all pages of etaportal.net.
All information submitted by applicants for electronic travel authorization (such as K-ETA or ESTA) is processed through a secure system.
Before submitting any required items to etaportal.net, please read this section carefully and agree to the terms and conditions stated below.
Consent to Personal Information Collection
By clicking the consent box on the page, etaportal.net considers that the applicant agrees to all terms and conditions regarding personal information processing.
Data Collection and Processing
ETAPORTAL collects the necessary information to process electronic travel authorization (ETA) applications such as K-ETA (Korea Electronic Travel Authorization) and ESTA (Electronic System for Travel Authorization).
This information is used solely for application processing and is never used for advertising or marketing purposes.
Applicants must provide information such as name, date of birth, gender, contact details, email, country of residence, travel details, employment information (occupation, employer), legal violation records, and passport information (number, issue date, expiration date, issuing country, and issuing authority).
To maintain system security and operation, IP address, cookies, usage history, payment records, and information related to legal violations may also be collected.
All this information is collected through the ETA application form on the ETAPORTAL website.
Additionally, for faster and more accurate communication, ETAPORTAL may request messenger IDs used within the past five (5) years (e.g., Facebook Page ID, LinkedIn Profile, Twitter (X) ID, Instagram ID, LINE ID, Telegram ID).
These messenger IDs are used in the following cases
To notify applicants about the status and result of their application
To request additional information
To respond to customer inquiries
To contact the applicant promptly in case of emergencies related to their application
Collected messenger IDs are securely protected under the Personal Data Protection Act (PDPA) and relevant laws.
They will never be shared with third parties or used for other purposes without prior consent.
Applicants may refuse to provide this information, but doing so may delay or limit application processing or service provision.
Collected messenger IDs are stored for one (1) year after the application is completed and are securely deleted thereafter.
Applicants may request to view, correct, or delete their personal information at any time by contacting the customer support team.
Responsibility and Response Policy for Data Breaches
We place the highest priority on protecting personal information, and all collected personal data is securely protected through technical and administrative security measures.
However, due to the nature of the Internet and information communication environments, complete security cannot be guaranteed.
Incidents such as system intrusions, external attacks, or unexpected technical issues may lead to data breaches.
If such a breach occurs, ETAPORTAL will respond according to the following procedures:
1. Immediate Notification
In the event of a data breach, ETAPORTAL will notify you without delay as required by applicable law.
The notification will include details about the leaked information, the time and cause of the incident, and guidance on damage mitigation and countermeasures.
2. Internal Response and Recovery
The cause of the breach will be quickly identified, and security measures will be reinforced to prevent further damage.
We will also report the incident to relevant authorities and take all necessary corrective actions.
3. Prevention of Recurrence
After a data breach, we will conduct system inspections, strengthen security solutions, and provide additional security training to all employees.
4. Limitation of Liability
Even though ETAPORTAL implements reasonable technical and organizational security measures, we cannot be held liable beyond the limits required by law for data breaches caused by external factors (such as hacking, cyberattacks, or illegal actions by third parties).
However, if our negligence or intent is proven, we will bear responsibility in accordance with applicable laws.
User Responsibility
Users are responsible for securely managing their account information and login credentials (such as passwords or authentication codes) and must not disclose or share them with third parties.
After using public devices, users must log out and maintain proper security settings to protect their accounts.
Storage of Personal Information
All personal information submitted to etaportal.net is deleted unless service fees are paid.
All personal information is stored for two (2) years, after which all data and related information are permanently removed.
If an applicant requests deletion of their ETA application information, all related data will be immediately destroyed.
Protection of Children’s Personal Data
etaportal.net reserves the right to reject ETA application requests from minors.
This service is not directed toward individuals under the age of 18, and ETAPORTAL does not knowingly collect or request personal information from children under 18 years of age.
If you are under 18, do not provide any personal information to us.
If a parent or legal guardian becomes aware that their child has provided personal data to us, they should notify us immediately using the contact information below.
We will promptly delete the data and take necessary actions in accordance with applicable laws.
etaportal.net does not share or sell personal information under any circumstances.
Personal data is not used for any form of marketing activity.
Automatic Data Collection (Use of Cookies)
etaportal.net occasionally uses cookies to store and analyze user information.
A cookie is a small text file sent by ETAPORTAL’s server to the user’s browser, stored on the user’s hard drive.
Purposes of Cookies:
To analyze visit frequency, time of access, and usage patterns
Users have the right to control cookie installation.
They may choose to allow all cookies, receive a prompt each time a cookie is stored, or refuse all cookies.
If users choose to disable cookies, some services may not function properly.
Third-Party Websites and Privacy Liability
This Privacy Policy applies only to services operated by ETAPORTAL.
Our website may contain links to external websites (“third-party sites”) that are not operated or managed by ETAPORTAL.
This policy does not apply to those third-party sites, and we are not responsible for their privacy practices.
The inclusion of links does not imply endorsement or verification by ETAPORTAL.
We recommend that users review the privacy policies of third-party sites carefully before providing personal information.
etaportal.net does not send spam emails.
We never request credit card or bank information through email or other insecure channels.
The etaportal.net server stores all personal data securely.
All personal information is safely managed and permanently deleted upon customer request.
Payment information is stored on a separate secure server for six (6) months for transaction verification.
ETAPORTAL’s servers are protected by advanced firewall and encryption technology provided by trusted security companies to ensure the highest level of protection.
Amendments to the Privacy Policy
ETAPORTAL may amend this Privacy Policy from time to time to reflect changes in applicable laws, data protection practices, service functionality, or technological developments.
Revised policies will be announced on this page.
Users are encouraged to review the Privacy Policy regularly.
Continued use of the service after any changes are posted constitutes acceptance of those changes.
For any inquiries related to personal information processing, please contact us at:
Customer Support: help@etaportal.net
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